Frequently Asked Questions

WHAT TYPE OF INSTALLATION TO CHOOSE?

High quality installation of an entrance door is key to ensuring its functionality and energy efficiency.

You can choose the standard door installation, where the gap between the door frame and the wall is filled with polyurethane foam or other insulating material, while the frame is secured in place using anchors and screws.

However, an increasing number of customers are choosing the recommended energy efficient entrance door installation according to RAL guidelines.

Energy-efficient installation according to RAL guidelines utilises a system of sealing of the gap between the pane and the building at three levels - internal, intermediate and external.

WHAT CAN I USE TO CLEAN AN ALUMINIUM ENTRANCE DOOR?

An aluminium door can be cleaned with clean water with a minimal addition of pH-neutral or low alkaline cleaning agents. Gently clean the surface using a soft cleaning cloth.

It is recommended to clean the door at moderate temperatures of less than 25°C

You can read more about the proper care and maintenance of aluminium entrance doors in our guide.

CAN I INSTALL THE FINGERPRINT READER AT A LATER DATE?

The motor lock biometric reader for automatic door locking and unlocking cannot be installed in a finished door. Due to built-in electrical components and cables running thorough and out of the door, the complete production of a door with built-in biometric elements requires a different type of manufacturing, where the door and the biometric elements are built at the same time.

ARE THERE SUBSIDY OR CREDIT OPTIONS FOR INVESTING IN ALUMINIUM DOORS?

When purchasing an INOTHERM entrance door, you can also claim safety (RC2) and thermal insulation subsidies or non-refundable incentives.
These incentives vary from country to country as well as within individual countries. Contact our local sales partners for more information.

WHAT ARE THE REQUIREMENTS FOR AN ENTRANCE DOOR INSTALLED IN A PASSIVE HOUSE?

The entrance door in a passive house is a very important element, and only a high-quality, professionally installed product provides the desired insulation and air-tightness. Better door insulation is obtained if the door does not have any glass surfaces. If you opt for a door model with glass surfaces, a single pane is preferable to several small glass surfaces.

The windows and doors in a building’s thermal envelope must have a thermal transmittance of Uw ≤ 0.90 W/(m2K) according to the SIST EN 14351-1:2006+A2:2016 standard. They must be installed according to the principle of three-level sealing, as defined in the RAL guideline

You can read more about insulation in our blog article.

WHAT ARE THE MAXIMUM DOOR DIMENSIONS WITHOUT OVERSIZE CHARGES?

The maximum width of a single-leaf door without an additional oversize charge is 1,160 mm.

The maximum width of a single-leaf door for which we offer a warranty is 1,260 mm.

The maximum width of a door without an additional oversize charge is 2,250 mm.

The maximum width of a door for which we offer a warranty is 2,700 mm.

WHAT IS THE PROCEDURE FOR RECEIVING A BID?

To receive a bid, we recommend that you first measure the (wall to wall) door opening in your house.

The next recommended step is to use our Internet configurator to easily select your door model and customise it by choosing your own colours, glass and accessories. Once you have designed your door, you can simply, with a single click send an inquiry to our sales partner near you, who will draft a general, non-binding offer that will include a door image.

We also recommend that you visit our partner's showroom, where you will be shown a sample door, all possible options and the advantages of our aluminium entrance door.

If you find that our bid is right for you, you can arrange the measurement, order, and subsequently also the installation of the door with our sales partner.